Title
PRESENTATION CONCERNING AN ENFORCEMENT SERVICES 101
Tammy Banting, Manager of Enforcement Services, provided a presentation concerning an Enforcement Services 101. Ms. Banting discussed slides concerning the following topics:
• An overview of the items addressed by Enforcement Services, including by-law enforcement, regulatory and policy development, provincial regulations related to COVID-19, and the education of residents;
• The current staffing complement and roles in Enforcement Services, including management, supervisors, municipal law enforcement officers, property standard officers, and enforcement clerks;
• A comparison of time spent enforcing matters related to property standards, yard maintenance, and other matters such as tree preservation, animal control, and business licensing;
• Matters that are handled outside of Enforcement Services, including concerns related to the Building Code, waste management, the environment, speeding, and noisy vehicles;
• The impact of increased service levels in 2022 in implementing 25 percent proactive enforcement practices, achieving stability in the full-time staffing complement, and improving response times to complaints; and
• An overview of 2023 initiatives, including lower/zero tolerance enforcement practices, the inclusion of set fines for yard maintenance infractions, a review of the noise by-law, and service enhancements.
Members of the Committee and members of Council in attendance at the meeting asked a number of questions to City staff and received responses.