Title
ENHANCEMENTS TO WATER AND WASTEWATER BILLING COLLECTION PROCESSES
That Section 12 of the Water and Wastewater Billing By-law 2011-104 be amended to include the following:
"12.11 Within 14 days of the final reminder notice being sent to a Tenant for outstanding water wastewater charges, a Property Owner or their Designate has the option to provide written authorization to the City to commence procedures to shut off the supply of water to the tenanted premise:
a) The Tenant will be advised, via a register letter from the City, that they have two weeks to pay their outstanding account balance before the water supply to the premise is shut off.
b) Within 48 hours of the City receiving payment for the arrears, the water supply will be reinstated to the premise.
c) After 14 days from the water shut off date, any accounts that remain in arrears will be added to the property tax account. A notice will be sent to the Property Owner indicating the amount applied to the property tax account.
d) The Property Owner will be responsible for any applicable fees, as identified in the Fees By-law, for shutting off and/or reinstating the water supply to an identified premise.
e) The Tenant will be responsible for any applicable fees, as identified in the Fees By-Law, for the administrative costs to issue the registered letter." (FIN013-12) (File F00)