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Chris Cutler addressed City Council to provide an open delegation concerning Attitudes, Systematic Barriers and Community Building as they relate to the community and the City of Barrie’s Strategic Plan. She recognized City Council for accomplishing a tremendous amount of work to date and suggested that Council continue to communicate with the residents using a variety of different methods. Ms. Cutler indentified a number of potential communication barriers for residents and offered a number of suggestions related to communication with and receiving input from individuals of the community. She observed that she believes policies and procedures can sometimes create systematic barriers unintentionally. Ms. Cutler explained that language can be a barrier depending on a person’s culture. She concluded by stating that it is important to her that Council takes the opportunity to listen to the people.
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