File #: TMP-29317    Version: 1 Name:
Type: Presentation - AC/RC Status: Received
File created: 6/8/2022 In control: Seniors Advisory Committee
On agenda: 6/27/2022 Final action: 6/27/2022
Title: SPECIALIZED TRANSIT Jason Zimmerman, Supervisor of Transit Operations and Infrastructure introduced Julie MacDonald, Transit Coordinator who provided a presentation on the Specialized Transit Passenger Portal. Ms. MacDonald discussed slides concerning the following topics: * The Trapeze PASS scheduling software and the Interactive Voice Response (IVR) system; * The online Passenger Portal and managing trips; * Easy navigating the Passenger Portal menu; * Easy access to cancel a planned trip or to see where a bus is on the map; and * The benefits of using the Passenger Portal. Members of the Committee made suggestions regarding stop locations, asked questions of staff and received responses.
Attachments: 1. Specialized Transit_Passenger Portal Presentation - 220627

Title

SPECIALIZED TRANSIT

 

Jason Zimmerman, Supervisor of Transit Operations and Infrastructure introduced Julie MacDonald, Transit Coordinator who provided a presentation on the Specialized Transit Passenger Portal.

 

Ms. MacDonald discussed slides concerning the following topics:

 

•                     The Trapeze PASS scheduling software and the Interactive Voice Response (IVR) system;

•                     The online Passenger Portal and managing trips;

•                     Easy navigating the Passenger Portal menu;

•                     Easy access to cancel a planned trip or to see where a bus is on the map; and

•                     The benefits of using the Passenger Portal.

 

Members of the Committee made suggestions regarding stop locations, asked questions of staff and received responses.